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blue dragon

Verizon Vs. Customer Service

Recently we switched to Verizon because they were running one of those special deals that sounded like a good idea at the time. Now our phones are all staticky so tomorrow we need a repair person to come look at the lines to see what's wrong. They said someone would be here between 8 a.m. and 7 p.m.!!! That's a freaking 11 hour window!! I've dealt with a lot of companies that have given 4 hour arrival windows, but an 11 hour window? This is insane!